https://jobs.co.uk/job/complaints-coordinator-office-angels--c5b3fa33-96f2-485c-9558-4c6c5e4899dd RSS feed for Complaints Coordinator at Office Angels. en-gb Wed, 10 Jun 2026 19:34:16 GMT https://jobs.co.uk/job/complaints-coordinator-office-angels--c5b3fa33-96f2-485c-9558-4c6c5e4899dd https://jobs.co.uk/job/complaints-coordinator-office-angels--c5b3fa33-96f2-485c-9558-4c6c5e4899dd Sat, 30 May 2026 11:52:55 GMT Location: City | Salary: 26000.00-26000.00 Annual | Type: Permanent | Complaints Coordinator - Birmingham 26,000 - 27,000 annual salary Excellent opportunity to develop your careerPrevious candidates have been promoted within this award-winning business 24 days holiday + additional day off for your birthday + healthcare + loyalty reward scheme9.00am - 5.00pm Monday to Friday Apply Now Are you passionate about delivering great customer service and solving problems? Looking for a fast-paced role where you can make a real impact?Our client, a growing and people-focused organisation, is looking for a driven Complaints Coordinator to join their team. You''ll take ownership of resolving customer complaints while building strong relationships with a network of linguists, helping to maintain high standards and service excellence.If you''re organised, proactive, and enjoy working in a dynamic environment, this could be the perfect next step for you!What you''ll be doing:Investigating complaints by engaging with relevant parties.Handling follow-ups for all complaints received via email and telephone.Ensuring all responses are adhere to company SLAs.Communicating with newly onboarded subcontractorsDocumenting all actions and updates accurately against subcontr... Permanent