https://jobs.co.uk/job/complaints-assistant-rg-setsquare--ddb6dc9b-564d-42f9-9555-d78ac095627d RSS feed for Complaints Assistant at RG Setsquare. en-gb Tue, 18 Aug 2026 15:25:49 GMT https://jobs.co.uk/job/complaints-assistant-rg-setsquare--ddb6dc9b-564d-42f9-9555-d78ac095627d https://jobs.co.uk/job/complaints-assistant-rg-setsquare--ddb6dc9b-564d-42f9-9555-d78ac095627d Tue, 18 Aug 2026 11:51:53 GMT Location: City | Salary: 15.00-15.00 Hourly | Type: Temporary | Eden Brown are seeking a highly efficient Complaints Assistant working for a well known local Housing provider in ManchesterThe role is temporary for approximately 3 months covering sickness Duties will involve:- Formulating Correspondence to Customers- Calling Customer formally acknowledging complaint and process- Sending letters- Raising BACS requests- To manage complaints with empathy and professionalism. It requires strong organisational and communication skills, with responsibilities including managing complaints, ensuring compliance, and composing resolution letters. The position offers a supportive team environment with comprehensive benefits and an emphasis on personal development. Due to nature of this role interested candidates must have social housing experience; which includes a full understanding of the Housing Complaints process Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy. Temporary