https://jobs.co.uk/job/complaints-assistant-hightown-housing-association--382770e7-78bf-4490-af7c-c620b683b419 RSS feed for Complaints Assistant at Hightown Housing Association. en-gb Thu, 17 Sep 2026 22:54:48 GMT https://jobs.co.uk/job/complaints-assistant-hightown-housing-association--382770e7-78bf-4490-af7c-c620b683b419 https://jobs.co.uk/job/complaints-assistant-hightown-housing-association--382770e7-78bf-4490-af7c-c620b683b419 Wed, 16 Sep 2026 23:00:00 GMT Location: Hemel Hempstead | Salary: £28719/annum Pension, Bonus, Car Parking, On Site Gym | Type: Permanent | Complaints Assistant Location: Hemel Hempstead Salary: -28,719 Hours: Full-time (Hybrid) Do you have strong administration skills and would like to be part of a new team that delivers high-quality customer service? If so, Hightown Housing Association has an exciting opportunity for you! About Us: Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services. With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities. The Role: As a Complaints Assistant, you will play a crucial part in supporting the Complaints & Resolution Manager and the wider Complaints & Resolutions Team. Your responsibilities will include: Administrative Support: Provide essential administrative support, including taking calls from customers and acknowledging complaints in writing. Complaints Log Management: Coordinate and administer the Complaints Log, ensuring it remains up-to-date and ... Permanent