https://jobs.co.uk/job/complaints-and-resolutions-officer-surrey-county-council--9f052973-05ae-4977-8244-0694f01495ca RSS feed for Complaints and Resolutions Officer at Surrey County Council. en-gb Thu, 01 Oct 2026 16:24:58 GMT https://jobs.co.uk/job/complaints-and-resolutions-officer-surrey-county-council--9f052973-05ae-4977-8244-0694f01495ca https://jobs.co.uk/job/complaints-and-resolutions-officer-surrey-county-council--9f052973-05ae-4977-8244-0694f01495ca Tue, 29 Sep 2026 23:00:00 GMT Location: Woking | Salary: Negotiable | Type: Permanent | This permanent, full-time position has a starting salary of -38,090 per annum based on a 36-hour working week. We have a great opportunity for a Complaints and Resolutions Officer to join our fantastic SEND Complaints and Resolution Team based in at Victoria Gate in Woking. We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. Our Offer to You 26 days'' holiday, rising to 28 days after 2 years'' service and 31 days after 5 years'' service plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer''s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role At Surrey County Council, we are committed to ensuring that all childre... Permanent