https://jobs.co.uk/job/complaints-administrator-hays-technology--c20a6024-2322-43d9-a860-7a09cebdabe6 RSS feed for Complaints Administrator at Hays Technology. en-gb Thu, 28 May 2026 07:19:01 GMT https://jobs.co.uk/job/complaints-administrator-hays-technology--c20a6024-2322-43d9-a860-7a09cebdabe6 https://jobs.co.uk/job/complaints-administrator-hays-technology--c20a6024-2322-43d9-a860-7a09cebdabe6 Thu, 21 May 2026 23:00:00 GMT Location: Glasgow | Salary: £15.00 - £17.50/hour competitive | Type: Temporary | Your new role As a key member of the team, you will support the administration of disciplinary, appeals, and complaints procedures. Your responsibilities will include: * Coordinating communications with students, staff, and external bodies * Supporting committee management, including minute-taking and follow-up actions * Managing precautionary suspensions * Ensuring compliance with institutional policies and national regulations * Providing guidance and advice on relevant procedures to students, staff, and The Union * Contributing to continuous improvement by proposing updates to codes and procedures * You will work collaboratively with colleagues to manage caseloads and ensure timely resolution of cases. What you''ll need to succeed To be successful in this role, you will need: * HND/SVQ Level 4 or equivalent, or relevant practical experience * Experience working with regulatory frameworks and administrative procedures * Strong written communication and organisational skills * Ability to manage confidential information with discretion * Proficiency in IT systems and database management * A customer-focused approach and commitment to enhancing the student experience * Expe... Temporary