https://jobs.co.uk/job/complaints-administrator-hays-technology--579e2ec2-4c7b-4a8e-ab78-0aa79935483c RSS feed for Complaints Administrator at Hays Technology. en-gb Thu, 28 May 2026 08:12:11 GMT https://jobs.co.uk/job/complaints-administrator-hays-technology--579e2ec2-4c7b-4a8e-ab78-0aa79935483c https://jobs.co.uk/job/complaints-administrator-hays-technology--579e2ec2-4c7b-4a8e-ab78-0aa79935483c Fri, 22 May 2026 11:52:20 GMT Location: Glasgow | Salary: 15.00-15.00 Hourly | Type: Temporary | Your new roleAs a key member of the team, you will support the administration of disciplinary, appeals, and complaints procedures. Your responsibilities will include: Coordinating communications with students, staff, and external bodies Supporting committee management, including minute-taking and follow-up actions Managing precautionary suspensions Ensuring compliance with institutional policies and national regulations Providing guidance and advice on relevant procedures to students, staff, and The Union Contributing to continuous improvement by proposing updates to codes and procedures You will work collaboratively with colleagues to manage caseloads and ensure timely resolution of cases.What you''ll need to succeedTo be successful in this role, you will need: HND/SVQ Level 4 or equivalent, or relevant practical experience Experience working with regulatory frameworks and administrative procedures Strong written communication and organisational skills Ability to manage confidential information with discretion Proficiency in IT systems and database management A customer-focused approach and commitment to enhancing the student experience Experience in a similar role within further ... Temporary