Complaints Administrator

Your new company Are you detail-oriented, organised, and looking to gain experience in the financial services sector? I''m seeking a proactive Complaints Administrator to join a team on a 6-month fixed-term contract. Your new role As a Complaints Administrator, you''ll play a key role in supporting the team by accurately inputting complaint data into an internal database. This is a vital function that helps the organisation track, manage, and resolve customer concerns efficiently. Key responsibilities:Logging and updating complaint records in our internal systemsEnsuring data accuracy and consistency across platformsLiaising with internal teams to verify complaint detailsSupporting reporting and compliance effortsWhat you''ll need to succeed Strong attention to detail and data entry skillsAbility to work independently and as part of a teamGood communication skills and a professional attitudePrevious admin experience, ideally within financial services or similar What you''ll get in return Full-time hours (Monday to Friday)Hybrid working: split between Liverpool city centre office and remote work6-month fixed term contract 24,500What you need to do nowIf you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for ..... full job details .....