Community Safety Officer

Job Title: Community Safety Partner
Type: Temporary
Location: South Wales
Salary: £32,591 - £33,971 salary equivalent
Hours: Full Time
 
BRC are working closely with a respected housing association to recruit a Community Safety Partner on a temporary basis. This is an excellent opportunity for an experienced housing professional with a passion for tackling anti-social behaviour, supporting tenancy sustainment, and creating safer communities.
 
This role involves
Working alongside internal teams and external partners to deliver an effective, trauma-informed and restorative community safety service. You will investigate anti-social behaviour, support tenants, and work proactively to resolve issues while promoting safe and sustainable communities.
 
Duties:

• Investigate reports of anti-social behaviour and implement appropriate interventions.
• Work collaboratively with Police, Local Authorities and partner agencies to resolve community safety issues.
• Support victims of ASB by providing advice, updates and guidance throughout investigations.
• Refer vulnerable tenants and perpetrators to relevant support agencies where appropriate.
• Develop and deliver initiatives to reduce anti-social behaviour and improve community safety.
• Investigate environmental issues including fly tipping and coordinate enforcement action where required.
• Install and maintain ASB monitoring equipment, including CCTV and noise monitoring devices.
• Maintain accurate case records and ensure GDPR compliance.
• Work closely with internal teams to promote tenancy sustainment and improve customer outcomes.

• Experience managing anti-social behaviour cases within housing or a community safety environment.
• Knowledge of anti-social behaviour legislation and the Renting Homes (Wales) Act.
• Experience working with external agencies including Police and Local Authorities.
• Strong communication, conflict resolution and problem-solving skills.
• Experience of restorative and trauma-informed approaches is desirable.
• Full UK driving licence and access to a vehicle.