Community Insight & Engagement Lead

Key responsibilities

• Design and deliver a summer programme of resident engagement across the borough.
• Commission, procure and contract manage external resident insight and engagement commissions-
• Oversee consultations and engagement activity across the Strategy & Communities team.
• Ensure resident insight informs policy development and transformation work.
• Coordinate work with partners including the VCS funding working group.
• Strengthen how community insight is captured, analysed and fed into decision-making.

We are looking for someone who

• Has strong experience in community engagement and consultation. Knowledge of participatory approaches including citizens assemblies.
• Understands how resident insight can shape strategy and service design.
• Is confident planning and delivering large-scale engagement activity.
• Has excellent facilitation and communication skills.
• Is comfortable working in a busy, fast-moving environment.