Community Host

Our client operates a premium flexible workspace in London, offering serviced offices, coworking, and meetings and events facilities. The centre is a vibrant, professional environment where the experience of members and visitors is at the heart of everything. This is a close-knit team where day-to-day operations, people, and presentation standards all matter.The roleAs Community Host, you''ll be the face of the centre. Reporting to the Centre Executive, you''ll play a hands-on role in keeping the space running smoothly, delivering an outstanding experience for members and visitors, and supporting the commercial performance of the centre. It''s a varied, on-the-ground role that blends hospitality, operations, and light commercial awareness.What you''ll be doingWelcoming members, clients and visitors and delivering a consistently warm, professional front-of-house experienceSupporting meetings and events from set-up through to breakdown, including AV checks and room turnaroundsBuilding genuine relationships with members, handling queries at first point of contact and identifying upselling opportunitiesKeeping communal areas, meeting rooms and show offices presented to the highest standardsSupporting the day-to-day operation of the centre including admin tasks, contractor sign-in, and supplier liaisonEnsuring compliance with GDPR and AML requirements, and contributing to health and safety checksSkills and experienceEssentialExperience in a customer-facing role, ideally within ..... full job details .....