Community Administrator/Receptionist

Community Administrator/Receptionist Location: Cardiff Employment Type: Full-time (Monday to Friday) Reporting to: Office Manager Salary: 27,500 About the Role We are looking for a friendly, organised, and proactive Community Administrator / Receptionist to be the welcoming face of our client''s Cardiff workspace. This is a varied role that combines front-of-house reception, community engagement, and administrative support to ensure our members, visitors, and team receive an exceptional experience every day. The successful candidate will thrive in a fast-paced environment, enjoy building relationships, and take pride in creating a professional, welcoming, and well-organised workplace. Key Responsibilities Reception and Front of House Welcome members, visitors, and guests in a warm and professional manner. Manage incoming calls, emails, and general enquiries. Handle visitor sign-in procedures and maintain security protocols. Receive and distribute post and deliveries. Ensure reception and communal areas remain tidy, presentable, and fully stocked. Community Support Build positive relationships with members and visitors. Support the onboarding of new members, including workspace orientation. Assist with organising community events, networking sessions, and wellbeing activities. Promote a positive and inclusive community atmosphere. Respond promptly to member requests and escalate issues where appropriate. Administration Provide administrative support to the Community Manager ..... full job details .....