About the Role
The Communications Support Officer position in Londonderry is a temporary, full-time contract running for 12 months. Based on-site, the working pattern is Monday to Friday, 9am to 5pm, totalling 39 hours weekly. Reporting to the Manager, EMEA Internal Communications, the post holder will assist in delivering internal communication programmes. Responsibilities include supporting employee engagement initiatives, crafting narratives around business achievements, and ensuring colleagues remain informed of organisational priorities. The role suits a creative and organised professional with strong storytelling abilities. Key skills involve clear written communication and collaborative working. The salary is negotiable. This position is offered through Manpower UK and provides an opportunity to contribute meaningfully to workplace culture and internal messaging.
Communication Support Officer
12-Month Fixed-Term Contract
Location: Derry/Londonderry
Hours: Full-Time Monday - Friday 9am - 5pm 39 hours per week
Working Pattern: On-site working
Reporting directly to the Manager, EMEA Internal Communications, you will support the delivery of internal communications programmes , helping colleagues understand the company''s vision, celebrate achievements, and stay connected to business priorities.
About the Role
Reporting to the Manager, EMEA Internal Communications, this role will support the development and implementation of internal communication programmes and campaigns that drive understanding and alignment across the organisation.
Based in Northern Ireland, the successful candidate will assist with the development and delivery of EMEA internal communications programmes, helping to convey the organisation''s story to employees and supporting recognition of site and employee contributions towards company milestones and priorities.
Key Responsibilities
- Support the Internal Communications Manager in delivering the annual internal communications plan for the Northern Ireland facility and EMEA.
- Contribute to the planning, development and delivery of high-quality, engaging content for communication campaigns and engagement initiatives, ensuring consistency with brand and storytelling frameworks.
- Update and maintain internal communication channels including SharePoint, digital signage and display areas.
- Contribute to a content planner to support storytelling across internal and external channels.
- Develop and maintain a shared resource hub of imagery and digital assets including photography, video and design materials.
- Assist with planning and delivering internal events, including logistics, materials and live support.
- Monitor and track the effectiveness of communication channels and provide insight-led recommendations for continuous improvement.
- Develop audience insights to support targeted communication using digital analytics where available.
About You
- A creative and collaborative communicator with a passion for enhancing employee experience.
- Excellent written and verbal communication skills, with the ability to craft engaging storytelling across multiple media including digital, photography, video and web.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Experience working collaboratively with key partners and stakeholders to develop, plan and deliver key initiatives.
- A supportive team player who is comfortable making responsible decisions and contributing to shared learning.
- Open to new ideas, feedback and adjustments in a fast-paced communications environment.
Essential Experience
- Minimum of 3 years'' experience in communications and/or marketing campaigns.
- Demonstrates ability to prepare project and communications plans aligned to project, business, product, technology, engagement or brand strategies.
- Proven experience delivering communication and engagement campaigns, including timeline management, resour
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