Communications & Social Media Assistant

Overview

Birkbeck''s Students’ Union is seeking a Communications and Social Media Assistant - this is an exciting opportunity to join us at this period of positive change.You will be a current student (or recent Birkbeck graduate), who is committed to listening and engaging Birkbeck''s student population, and have the skills, enthusiasm and creativity to support the Students’ Union communications team to build a positive student experience for everyone within Birkbeck''s community.In this role, you will ensure Birkbeck students are engaged and aware of the Union’s activity through the development and delivery of the Student Union’s social media strategy, including video content.You''ll expand on your communication skills and show off your creativity through engaging design and video content. You will also help support in creating other communications materials such as printed flyers and posters, written content for the website and scripts for the Student Union podcast.You''ll ensure students feel supported and heard by providing excellent customer service across the Students’ Union mailbox and social media channels - as well as leading on identifying emerging trends from student feedback to ensure the Students’ Union remains representative in their work, and aware of student needs.To be successful in this role, you will have a passion for communication, creativity and copywriting, with a demonstratable ability to communicate clearly in different formats (e.g. written/verbal).You will be able to demonstrate good organisation skills and have a proven track record of excellent customer service. You will also have great attention to detail, with the ability to identify key information.If this sounds like you, and you''re committed to improving students'' experience at Birkbeck, apply with us today!Responsibilities

Develop and deliver the Student Union’s social media strategy, including video content.Engage Birkbeck students and raise awareness of the Union’s activity.Create communications materials such as printed flyers and posters, written content for the website, and scripts for the Student Union podcast.Provide excellent customer service across the Students’ Union mailbox and social media channels.Identify emerging trends from student feedback to ensure the Students’ Union remains representative and responsive to student needs.Qualifications

Passion for communication, creativity and copywriting, with the ability to communicate clearly in different formats (written/verbal).Good organisation skills and a proven track record of excellent customer service.Great attention to detail with the ability to identify key information.Salary and Benefits

Actual £11,400 per year 0.4 FTE (pro-rated £28,502 FTE). Grade 3 on the College''s London Pay Scale which includes a consolidated London Weighting Allowance.Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.Contract

Fixed-term, 6 month contract, part-time, (14 hours a week). Please submit an application form for consideration.

Closing date: Sunday 19 October 2025 , interview date: Monday 27 October 2025.Enquiries

If you would like to know more about the role, please contact Rose Downton, Birkbeck Students’ Union Communications and Campaigns Manager at r.downton@bbk.ac.ukIf you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.We welcome applicants from all sections of the community. www.bbk.ac.uk/jobs. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident and Mindful Employer ..... full job details .....