Commercial Support Apprentice

Ross and Liddell is one of Scotland''s largest and most professional property factoring companies, dedicated to delivering exceptional customer service across the country. With a commitment to continuous improvement and innovation, we prioritize our clients'' needs while providing comprehensive training and support for our staff.We are seeking a proactive and confident individual to join our Commercial Property team based in Glasgow, you will play a key role in enhancing our client service experience.Responsibilities:Processing contractor invoices via Microsoft ExcelPreparing correspondence and letters and send these to customer/management via Microsoft OutlookBe the first point of contact for incoming telephone enquiries from customers, triage calls where appropriate to allow management to handle any urgent requirementsBecome a CPL Property Management System superuser. This involves correctly updating and saving new customer information or queriesData entry and processing via Microsoft Excel and CPL internal systemCollating information for colleagues and clients using Microsoft word, pulling information from the CPL management systemWhat we''re looking for:Confident telephone manner and strong interpersonal skillsEffective communication abilitiesAttention to detail and a methodical approach to tasksAbility to work collaboratively within a team environmentStrong organisational skills with attention to detailExcellent verbal and written communication skillsExperience of ..... full job details .....