Commercial Services Administrator

Your roleWhat you''ll be doingWhat We NeedCorpay is currently looking to hire a Commercial Services Administrator within our Epyx division. This position falls under our Fuel and Fleet Payments line of business, located in Meriden, West Midlands, UK. In this role, you will be reporting to Commercial Services Manager.How We WorkAs a Commercial Services Administrator, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:Assigned workspace in officeCompany-issued equipmentFormal, hands-on trainingRole ResponsibilitiesThe responsibilities of the role will include:Accurate execution of Epyx and Corpay processes.Processing cash, reporting and customer interactions relating to settlement activities.Identification and correct handling of overdue settlement accounts and escalate to line manager where appropriate.Deal directly with customers and suppliers to support claims procedures and meet KPIs.Build and develop positive relationships with all internal and external colleagues, suppliers and customers.Contribute to service delivery levels by providing guidance to others and supporting the decision-making processes wherever possible.Giving timely responses and resolutions to internal and external queries.Responsible for meeting departmental targets and deadlines.Maintenance of internal information database comprising customer data for assessment purposes. Ensure compliance with General Data Protection Regulation where any payment ..... full job details .....