Commercial Manager

Commercial Manager - Leeds Onsite
-40,000 - -45,000 + Manager Bonus Scheme
Full Time | Growing UK SME

Grafton Recruitment are delighted to be supporting a new client with the appointment of their first ever Commercial Manager. This is a newly created position within a growing. UK SME that operates in the specialist supply sector, supporting trade customers across the UK.

The organisation provides a wide range of technical and mechanical products to professional installers and commercial customers. With strong year-on-year growth and a reputation for reliability, they are now looking for a commercially minded leader who can combine hands-on sales delivery with sound day to day commercial decision making.

The Opportunity

This role offers genuine scope to influence commercial performance, shape the commercial function and play a key role in the continued growth of the business. You will work closely with internal teams, support operational activity and help maintain excellent service levels for a trade-focused customer base.

A manager bonus scheme is included, designed to recognise leadership and broader contribution to the organisation.

Key Responsibilities

Commercial and Sales Delivery

• Generate revenue through proactive outbound activity
• Identify upsell, cross sell and new business opportunities
• Re-engage lapsed trade customers to improve retention and long-term value
• Set a consistent standard for customer engagement and sales activity

Commercial Leadership

• Make clear, commercially sound decisions on pricing, promotions and customer requests
• Provide practical, day to day commercial support to the wider team
• Act as the escalation point for customer queries that require senior input

Operational and Team Support

• Support the day to day running of the business
• Maintain strong service levels and ensure product availability
• Work closely with internal teams to align sales activity with operational capacity

Customer and Supplier Relationships

• Build strong, trust-based relationships with trade and commercial customers
• Increase customer value through proactive account management
• Work collaboratively with suppliers to maximise commercial outcomes

Experience Required

• 5+ years experience in a commercial, sales management or similar leadership role
• Proven experience in outbound sales and generating revenue personally
• Strong commercial judgement with confidence in day to day decision making
• Experience working within a hands-on SME environment
• Excellent communication, negotiation and problem solving skills
• Proactive, adaptable and results driven

Salary and Benefits

• -35,000 - -45,000 Salary (Depending on Experience)
• Manager Bonus Scheme (leadership focused, not commission based)
• Opportunity to shape and develop a brand new role
• High visibility and influence within a growing organisation

If you are a commercially focused leader who enjoys combining practical sales delivery with broader commercial responsibility, and you are looking for an opportunity to contribute to the growth of a specialist technical supplier, we would welcome your application

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