Commercial Lines Department Manager (Hybrid)

Position Overview

Position Overview : The Commercial Lines Department Manager will oversee the day-to-day operations of the Commercial Lines team, ensuring outstanding client service, workflow efficiency, staff development, and adherence to industry best practices. This is a strategic leadership role for someone passionate about team building, operational excellence, and client satisfaction.Work Arrangement

This is a full-time hybrid position that reports to our office in Enfield, CT or Kingston, NY. Travel to other nearby offices may also be required.Professional Responsibilities

Lead, mentor, and support the Commercial Lines Account ManagersHandling and managing a small book of Commercial Lines InsuranceOversee daily operations, ensuring high levels of client satisfaction and policy accuracyDevelop and implement department goals, procedures, and performance metricsConduct regular audits of accounts for quality control and complianceServe as an escalation point for complex client issues or carrier negotiationsStay current on industry trends, carrier appetites, products, and regulationsFoster a positive, collaborative team environment and manage performance evaluationsCollaborate with leadership on growth strategies, staffing, and technology improvementsAssist in onboarding and training new team membersQualifications and Requirements

10+ years of experience working in Commercial Lines insurance including experience in New York and ConnecticutBachelor’s degree in Business, Insurance, or related fieldActive Property and Casualty LicenseStrong knowledge of commercial insurance products, markets, and carriersInsurance designations such as CIC, CPCU, ARM, or CRM, preferredProven leadership, organizational, and communication skillsExperience with agency management system, Applied Epic preferredExperience managing remote or hybrid teamsAbility to manage multiple priorities and meet deadlinesAnalytical mindset and attention to detailWhy Patriot Growth Insurance Services

We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:Medical, Dental, and Vision BenefitsFlexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit ProgramsCompany paid Short-Term Disability, Long-Term Disability and Group Term LifeCompany paid Employee Assistance ProgramPaid holidaysPersonalized PTO401 (k)Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DEandI Policy located on our website at ..... full job details .....