Commercial Insurance Account Handler

Commercial Account Handler

Mansfield | Hybrid Working (after probation) | Independent Insurance Broker

£28-38,000

Are you an experienced Commercial Account Handler looking for a role where you'll be genuinely valued and given the opportunity to build long-term relationships with clients?

We are currently working with a highly regarded independent Insurance Broker in Mansfield who are looking to strengthen their team with the appointment of a Commercial Account Handler.

This is a fantastic opportunity to join a business that has built an excellent reputation for delivering outstanding service and tailored insurance solutions to both commercial and personal clients. Unlike many larger corporate brokers, they pride themselves on offering a personal approach, both to their clients and their employees.

The Opportunity

As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients, providing first-class service and technical support across a wide range of insurance products.

You'll be working closely with clients, insurers and colleagues to ensure policies are administered efficiently and that clients receive the advice and support they need throughout the policy lifecycle.

Your duties will include:

• Managing day-to-day client enquiries
• Processing mid-term adjustments and policy amendments
• Preparing and negotiating commercial renewals
• Obtaining and comparing quotations from insurers
• Producing policy documentation and ensuring records are maintained accurately
• Supporting clients with claims-related enquiries
• Building and maintaining strong client relationships
• Ensuring all work is completed in line with FCA and company compliance standards

About You

To be considered for this role, you'll need previous experience working within a commercial insurance broking environment and be comfortable managing your own portfolio of clients.

We're particularly interested in speaking with individuals who have:

• Strong commercial insurance knowledge
• Experience handling renewals and general account management responsibilities
• Excellent customer service and relationship-building skills
• Strong organisational skills and attention to detail
• Experience using broking systems and CRM platforms
• The ability to work effectively both independently and as part of a team

Progress towards Cert CII qualifications would be advantageous, although it is not essential.

Why Join This Broker?

This is a business that genuinely values its people and has created a supportive, close-knit working environment where everyone plays an important role.

You'll benefit from:

• Hybrid working arrangements after probation (6 months)
• A friendly and collaborative team culture
• A varied portfolio of commercial clients
• Opportunities to further develop your technical knowledge
• Long-term career prospects within a growing independent brokerage
• The chance to work for a business that prioritises client relationships over call volumes and targets

If you're looking to join a broker where quality service still matters and where you can make a genuine difference to your clients, we'd love to hear from you.

Interested?

For a confidential discussion about this opportunity, please contact Lesley at CKB Recruitment.