Commercial Analyst

Operational Performance AnalystBirmingham Hybrid (3 days office) £50,000 - PermanentI''m working with an established business that''s looking for an Operational Performance Analyst to help improve performance across a large UK-wide supplier network.This is a role for someone who enjoys getting into the detail of data, understanding why things are happening and, importantly, making recommendations that lead to improvements.The business works with a network of approximately 450 service providers across the UK. There''s already a good foundation of performance reporting in place, but they''re looking for someone who can take that information further, identify trends, challenge underperformance and help the business make better operational decisions.What you''ll be doing Analysing operational performance across a large supplier network, identifying trends, anomalies and areas for improvement. Investigating performance indicators including service delivery, turnaround times, operational efficiency and supplier performance. Using Excel, Power Query and Power BI to manipulate data, develop reporting and produce meaningful insights. Looking beyond headline figures to understand what''s driving performance differences between suppliers, locations and service types. Presenting findings and recommendations to internal stakeholders and external suppliers. Working with operational teams to identify issues, challenge existing processes and improve service performance. Developing and ..... full job details .....