College Services Coordinator
International College Portsmouth (ICP)-
Full-time | Permanent | -30,250 per annum
About the Role
We are looking for an enthusiastic and student-centred-College Services Coordinator to join our-fantastic-College Services Team!
This is a rewarding and varied role at the heart of the student experience, supporting students from enrolment-through to-progression to the University of Portsmouth. Working closely with colleagues across College Services, Learning and Teaching,-Admissions-and the University, you will ensure every student receives the guidance,-encouragement-and-personalised-support they need to succeed.
A key focus of the role is leading the College''s support for students with disabilities and-additional-learning needs. You will coordinate tailored support plans, implement reasonable adjustments, monitor student-progress-and work proactively with academic colleagues and specialist support services to remove barriers to learning.-Your work will help ensure every student has the opportunity to achieve their academic goals and successfully progress to the next stage of their studies.
Alongside this, you will coordinate a range of academic support and student success initiatives,-identify-students who may be at risk, oversee key student support processes, contribute to quality enhancement-activities-and use data to improve student outcomes across the College.
If you are passionate about supporting students, thrive in a collaborative environment and enjoy making a genuine difference every day, we''d-love to hear from you.-
Key Responsibilities
- Lead the College''s SEN(D) support provision, ensuring students with disabilities and-additional-learning needs-receive-personalised,-timely-and effective support throughout their studies.-
- Coordinate Individual Education Plans (IEPs), reasonable-adjustments-and targeted interventions, working collaboratively with academic colleagues and the University of Portsmouth to-maximise-student success and progression.-
- Identify-students who may be at risk academically or personally, coordinating proactive interventions through the College''s Academic Compass-Programme-and wider student support services.-
- Support and oversee key academic administration processes, including predicted grades, missed assessments, Extenuating Circumstances Forms (ECFs),-reassessment-and academic integrity procedures.-
- Maintain-accurate-student records and ensure compliance with College,-GDPR-and UKVI requirements.-
- Support student registration, re-registration-and semester transition activities.-
- Collect,-analyse-and report student data to inform decision-making, improve-retention-and enhance the overall student experience.-
- Support academic quality assurance processes and continuous enhancement initiatives across the College.-
- Develop strong partnerships with colleagues across the University of Portsmouth and external stakeholders to ensure students receive seamless support.-
- Contribute to safeguarding, health and safety, sponsored student-reporting-and the wider operational success of the College.-
About You
You''ll-be someone who is-passionate about student success and committed to delivering an exceptional student experience.
You will bring:
- A degree or equivalent qualification.-
- Experience of working in higher education, student-services-or another educational environment.-
- Experience supporting students with disabilities,-additional-learning-needs-or wellbeing requirements.-
- Excellent communication and relationship-building skills, with the ability to work confidently with students and colleagues from diverse cultural backgrounds.-
- Strong-organisational-skills with the ability to manage multiple priorities and deliver high-quality support.-
- Excellent digital literacy and confidence using Microsoft Office and student record systems.-
- The ability to-analyse-data and use insights to improve student engagement and outcomes.-
- A proactive,-collaborative-and-solutions-focused approach, with a genuine commitment to continuous improvement.-
What We Offer
- Competitive salary of -30,250 per annum-
- 36 days-annual leave (including Bank Holidays)-
- Competitive pension scheme-
- Employee Assistance-Programme-
- Life Assurance and Income Protection-
- Cycle to Work Scheme-
- Technology Scheme-
- Eyecare Scheme-
- A welcoming,-inclusive-and supportive working environment embedded within the University of Portsmouth-
- Opportunities for professional development and career progression within the global Navitas network.
Closing date:-Monday 27 July 2026 at 08:30 (GMT)
Interviews:-30 & 31 July 2026
International College Portsmouth is committed to safeguarding and promoting the welfare of children and young people. The successful candidate must have the right to work in the UK and will-be required-to undertake a DBS check prior to appointment.
Want to Know More?
If you have any questions about the role or would like to discuss the opportunity before-submitting-your application, please feel free to contact-Dr Alexandros Kamplitsis, College Operations Manager,-at-(url removed)-for an informal conversation.
We look forward to welcoming our next colleague to our College Services-team!
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