College Community Support Officer

Location: Northbrook (West Durrington) Campus, part of the Chichester College group
Salary: £26,716 - £29,196 per annum pro rata (i.e. £22,194.83 - £24,255.14)
Work Pattern: 37 hours per week, 36 weeks per year
Are you a charismatic, determined and confident person who has the ability and skills to engage hard to reach groups and disengaged students, as well as to develop and co-ordinate activities that promote social cohesion and integration? If so, we need you for this high-profile role!
As our College Community Support Officer at our West Durrington campus, you will provide the first response to incidents across the College site, assist Managers or appropriate College staff to adopt a collaborative problem-solving approach to highlighted issues and implement de-escalation techniques and restorative justice.
What you’ll do as our College Community Support Officer:
- Provide first response to incidents across the College site.
- Be aware of any areas of concern and assist managers or appropriate College staff to adopt a collaborative problem solving approach to highlighted issues, and to implement de-escalation techniques and restorative justice.
- Liaise with curriculum and support teams where appropriate to provide advice, guidance and holistic support to students and staff.
- Promote positive behaviour in line with the College’s core values.
- Maintain accurate records.
- Liaise with external organisations, as appropriate, including for example, contribution to internal events for road safety, wellbeing and e-safety.
- Where applicable or appropriate, work with Closed Circuit TV (CCTV) and any associated radio links or watch schemes, to provide a proactive and regularly assisted support across the College and as appropriate in the local community.
- Support the transportation of students to and from the train station, working with the station staff to promote positive behaviour.
What we’re looking for in our College Community Support Officer:
- GCSE Maths and English Language or equivalent at C grade or above
- Level 3 qualification in relevant subject area e.g. Coaching, Health and Social Care, Youth Work
- Experience of working with young people (including 14-19 year olds) and vulnerable adults
- Experience of working with challenging behaviour
- Experience in delivering training in the workplace
- Knowledge of Microsoft applications, including a working knowledge of databases
- Knowledge in safeguarding Children and Vulnerable Adults, including Prevent
Closing date: 25 August 2025
Interview date: 11 September 2025
If you would like to learn more about our College Community Support Officer role, then please click ‘apply’ today!
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The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.
We are an equal opportunities employer.