College Community Support Officer

Northbrook College, part of the Chichester College Group

College Community Support Officer [Ref: NBK3400]

Pro rata of £27,785 to £30,364 per annum (i.e. £23,082.92 - £25,225.47)

37 hours per week, 36 weeks per year

Are you a charismatic, determined and confident person who has the ability and skills to engage hard to reach groups and disengaged students as well as to develop and co-ordinate activities that promote social cohesion and integration?

As our College Community Support Officer, you will provide the first response to incidents across the College site, assist Managers or appropriate College staff to adopt a collaborative problem-solving approach to highlighted issues and to implement de-escalation techniques and restorative justice.

You will act as Safeguarding Officer for assigned cases (in liaison with the Safeguarding team), gathering evidence in relation to incidents and disclosures as per the Safeguarding policy.

It is essential that you hold GCSE maths and English Language, or equivalent, at grade 4/C or above as well as have a Level 3 qualification in relevant subject area, e.g. Coaching, Health and Social Care, Youth Work.

Experience of working with young people (including 14–19-year-olds) and vulnerable adults and those with challenging behaviour is also essential, along with knowledge and understanding of Safeguarding Children and Vulnerable Adults including Prevent and the Equality Act 2010.

Our Staff Benefits:

We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including:

• Local Government Pension Scheme – the Group contributes 15% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement (paid as part of the salary for Term-Time-Only roles). Plus, the opportunity to purchase up to 5 days additional leave.
• Discount schemes – including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
• Family friendly policies – including enhanced maternity, paternity and adoption pay (dependant on continuous service).
• Continuous professional development opportunities – including development days, funded apprenticeships and access to a range of other courses and activities.
• And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff.

Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. 

At Northbrook, we're committed to providing a supportive and inclusive learning environment where every student can thrive. Our college is a hub of creativity, innovation, and academic excellence, dedicated to preparing students for success in their future endeavours'.

Closing date: 18th May 2026

Interview date: 2 June 2026

You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed.

Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received.

The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

We are an equal opportunities employer.

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