Collections Team Leader (Progression to Manager)

Join Our Team as a Collections Team Leader (Progression to Manager)!Are you a strong collections professional ready to take the next step into leadership?We''re looking for a hands-on Collections Team Leader / Senior who wants to step up, take ownership, and develop into a management role within a growing financial services environment. If you enjoy working in fast-paced, KPI-driven teams and want to build your leadership career, this could be the perfect opportunity.About UsWe are a growing and forward-thinking financial services business, committed to delivering responsible lending and fair customer outcomes. With a strong focus on performance, compliance, and continuous improvement, we''re investing in our collections function and looking to bring in someone who can grow with the business.Position DetailsJob Title: Collections Team Leader (Progression to Manager)Contract Type: PermanentSalary: 35,000- 40,000 (depending on experience) + bonusLocation: Hybrid (Stockport)Working Hours: Full-timeWhat You''ll Be DoingThis is a hands-on, player-coach role where you will be close to the team and involved in day-to-day collections activity while developing your leadership capability.You will:Support the day-to-day performance of a collections team, ensuring KPIs and quality standards are metLead by example, remaining close to customer activity (calls, escalations, problem cases)Provide coaching, mentoring, and support to team members to improve performance and confidenceAssist ..... full job details .....