Collections Specialist

Credit Collections Opportunity Permanent Job Sheffield Your new company This Sheffield-based company is a thriving, fast-paced organisation currently in an exciting phase of growth. Known for its supportive culture and strong focus on employee development, it offers a fantastic environment for both graduates and experienced professionals to build a rewarding career. Your new role As the new Collections Specialist, you''ll play a key role in managing high-volume accounts and driving efficient debt recovery processes. This is a fast-paced position ideal for arecent graduate looking to launch their career or an experienced credit control professional ready for their next challenge.This role is ideal for someone who enjoys problem-solving, thrives in a target-driven environment, and takes pride in delivering excellent customer service.Day to day:Managing Your Ledger: Reviewing your assigned accounts to identify overdue payments and prioritise follow-ups.Customer Contact: Reaching out to customers via phone and email to chase outstanding invoices, discuss payment plans, and resolve queries, helping to maintain healthy cash flow and reduce overdue accounts. Dispute Resolution: Investigating discrepancies such as short or overpaid invoices and working with internal teams to resolve them quickly and accuratelyInvestigate and resolve billing or payment discrepancies in a timely and professional manner.Provide excellent service while maintaining positive and productive relationships ..... full job details .....