https://jobs.co.uk/job/collections-associate-source-4--a69ceb78-3570-4eef-907f-f29fcdae8582 RSS feed for Collections Associate at Source 4. en-gb Thu, 23 Apr 2026 16:33:48 GMT https://jobs.co.uk/job/collections-associate-source-4--a69ceb78-3570-4eef-907f-f29fcdae8582 https://jobs.co.uk/job/collections-associate-source-4--a69ceb78-3570-4eef-907f-f29fcdae8582 Thu, 16 Apr 2026 23:00:00 GMT Location: Bracknell | Salary: £28000 - £30000/annum | Type: Permanent | This role is responsible for managing all stages of the collections process across leasing products, ensuring timely recovery of revenue while delivering a high level of customer service. This is a customer-facing position requiring strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities - -Contact customers daily via telephone, email, and letter to secure payment of overdue invoices- - -Handle inbound and outbound collections calls, responding to enquiries in a professional and efficient manner- - -Achieve a minimum of 40+ outbound customer contacts per day- - -Monitor and manage arrears cases in line with departmental targets and productivity levels- - -Review customer payment proposals and escalate recommendations where appropriate- - -Liaise with external agencies, including asset recovery partners, to support the recovery of funds and equipment- - -Maintain accurate and detailed records on internal systems, including comprehensive call notes- - -Ensure compliance with internal procedures and service level agreements- - -Adhere to all relevant legislation, including Consumer Credit, Anti-Money Laundering, Data... Permanent