https://jobs.co.uk/job/collections-agent-calor-gas-limited--bddf7c05-c3fd-437e-8de7-bac6f77cb4cf RSS feed for Collections Agent at Calor Gas Limited. en-gb Sun, 28 Jun 2026 23:21:28 GMT https://jobs.co.uk/job/collections-agent-calor-gas-limited--bddf7c05-c3fd-437e-8de7-bac6f77cb4cf https://jobs.co.uk/job/collections-agent-calor-gas-limited--bddf7c05-c3fd-437e-8de7-bac6f77cb4cf Sat, 27 Jun 2026 11:52:44 GMT Location: Warwick | Salary: 10000-500000 Annual | Type: Permanent | Early Collections Agent Tachbrook Park Permanent, Full-time, Hybrid Salary: up to £28,500 (dependant on experience) About the role This role plays a critical part in supporting both our customers and the business by proactively managing customer debt, resolving overdue invoices, and helping us achieve key performance targets. You''ll work closely with customers, internal stakeholders, and third-party partners to secure positive outcomes, while also contributing ideas to continuously improve our processes and ways of working. This is a great opportunity for colleagues who enjoy problem-solving, handling challenging conversations professionally, and working in a fast-paced, target-driven environment. Key responsibilities Proactively contact customers to resolve outstanding debt, handling objections professionally and assertively to achieve successful outcomes Negotiate and validate payment plans where appropriate, ensuring alignment with policy and customer circumstances Work with third-party partners (e.g. Debt Collection Agencies and Legal Partners) to support debt recovery Follow business policies, processes, and procedures, while actively identifying opportunities for improv... Permanent