https://jobs.co.uk/job/collections-advisor-matchtech--45e29a81-3af4-430e-ba12-6e5d0dd28b96 RSS feed for Collections Advisor at Matchtech. en-gb Wed, 30 Sep 2026 23:59:22 GMT https://jobs.co.uk/job/collections-advisor-matchtech--45e29a81-3af4-430e-ba12-6e5d0dd28b96 https://jobs.co.uk/job/collections-advisor-matchtech--45e29a81-3af4-430e-ba12-6e5d0dd28b96 Tue, 29 Sep 2026 23:00:00 GMT Location: Keynsham | Salary: Negotiable | Type: Contract | Collections Advisor Location: Keynsham, Bristol- Hybrid working Contract: Initial 3 month contract with potential to extend Hours: 37.5 hours per week Hybrid: 2 days per week in the office, with Wednesdays as a required office day Our client, a leading organisation supporting veterinary practices and clients, is seeking a Collections Advisor to join its Central Collections team based in Keynsham on an initial 3 month contract. This entry-level role involves managing client accounts, resolving outstanding balances and agreeing suitable repayment solutions through professional, empathetic and customer-focused communication. If you have experience in customer service, a contact centre or collections environment and are confident handling sensitive conversations, we''d love to hear from you. Key Responsibilities Manage client accounts through inbound and outbound calls, emails and written communication. Discuss outstanding balances and agree appropriate repayment solutions. Manage assigned cases, ensuring timely and accurate outcomes. Maintain accurate case notes, records and documentation. Handle sensitive or challenging conversations professionally. Escalate complex o... Contract