Collections Advisor

The Role - Collections Advisor Salary: £30,000 - £35,000 + Bonus Location: Central Birmingham, Full Time Office BasedAbout LoveyLovey is a leading UK online finance broker and lender, dedicated to helping SMEs access fast, flexible funding. Since 2016, we''ve supported thousands of businesses through our technology-driven platform and customer-first approach.We''re proud to be one of the UK''s fastest-growing finance companies, a certified Great Place to Work, and to hold an outstanding 4.9 Trustpilot rating. As we continue to scale, we''re expanding our high-performing collections team and are looking for ambitious individuals to join us.RequirementsThe Role - Collections Advisor We are looking for a driven and target-focused Credit Controller to join our fast-paced, high-energy team.This is an excellent opportunity for someone who thrives in a performance-driven environment and wants to build strong negotiation and communication skills.You''ll manage your own portfolio of arrears accounts, working directly with business customers to recover outstanding balances and agree sustainable repayment solutions. You''ll be supported with structured training and clear performance expectations to help you succeed in the role.Key ResponsibilitiesManage a portfolio of B2B customer accounts in arrears Proactively contact customers via phone, email, and written communicationNegotiate payment plans and drive successful debt recovery outcomesWork towards and exceed monthly collection ..... full job details .....