Collaboration Services Analyst (International)

Collaboration Services Analyst Location: LondonSalary: Competitive + excellent benefits A leading international law firm is seeking a Collaboration Services Analyst to join its London-based technology team. This is an exciting opportunity for an AV and collaboration technology professional to play a key role in delivering exceptional meeting, conferencing, and event support across a global business. Working as part of the International Collaboration Services team, you will be responsible for ensuring seamless delivery of collaboration, conferencing, and audiovisual services for both day-to-day meetings and high-profile client-facing events. You''ll work closely with stakeholders across multiple international offices, providing hands-on technical support while helping to maintain an outstanding user experience. Key Responsibilities Provide on-site and remote support for collaboration, conferencing, and AV technologies across international offices. Deliver technical support for executive meetings, client presentations, boardroom events, and complex live events. Prepare and configure meeting rooms, including system setup, testing, and pre-event checks. Monitor meeting schedules and room bookings to effectively prioritise support requirements. Troubleshoot and resolve live AV, conferencing, and connectivity issues quickly and professionally. Support and administer collaboration platforms including Microsoft Teams, Zoom, Cisco video conferencing solutions, SynergySky, and ..... full job details .....