Co-worker Operations (Bereavements and Vulnerable Customers)

Who we are: Triodos Bank is an award-winning organisation and one of Europe''s leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously - from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment. Our mission is - To help create a society that promotes people''s quality of life and that has human dignity at its core To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment, and promote sustainable development To offer our customers sustainable financial products and high-quality service We''re a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment. The Opportunity We are delighted to be recruiting for a Co-worker to join us at our Bristol Head Office. This is a full-time, permanent role. The overall purpose of this role is to provide exceptional, customer-focused service to both Triodos Bank''s external and internal customers, with a strong focus on meeting regulated timescales and maintaining high team quality and performance standards. The role also requires a sensitive and professional approach when ..... full job details .....