Cluster Manager

Cluster Manager Surrey Retail and Hospitality Brand Zachary Daniels has an exciting opportunity for a Cluster Manager who is a passionate leader who thrives on developing people, driving sales, and delivering exceptional customer experiences. We''re looking for a Cluster Manager to support and inspire brilliant store teams, helping continue to deliver outstanding products, service, and hospitality across a large geographical area in South West London and beyondWe are open to speaking to candidates who are eager for a step up, perhaps Store Managers who have held areas, completed secondments but now wanted a full-time Cluster Manager role!This is an exciting opportunity for a motivated multi-site manager to make a real impact, working closely with Store Managers to drive performance, build high-performing teams, and ensure every customer enjoys the warm, welcoming experience that our much-loved quick service coffee house and bakery is known for.What You''ll Be DoingAs Cluster Manager, you''ll oversee a number of stores in the earlier - you will drive operational excellence, staff training and recruitment along with a drive to develop those around you.Key ResponsibilitiesLead and support multiple locations to achieve sales targets and business growth objectivesCoach, mentor, and develop Store Managers to maximise team performance and customer satisfactionMonitor store performance through KPI analysis, sales reporting, and customer feedbackIdentify opportunities to increase ..... full job details .....