Negotiable
What''s in it for you?Weekly PayTeam meal whilst on shift prepared by our chefs£20 Taxi Contribution for late shiftsClothing AllowanceEvery House Membership50% off Food and Drink, 7 days a weekStaff Room Rate; Any Bedroom, Any House, $100 a nightPrivate Health and Dental CareLife AssuranceDay off on your birthdayUp to 50% Staff Discount on Cowshed and Soho HomeIn conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.Free Counselling SessionsCookhouse and House Tonic: Our Cookhouse and House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.Continuous training to develop yourself personally and professionallyExclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much moreTeam Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
White City House...
Located in the former BBC headquarters in West London, White City House features 1960s-style interiors, a state-of-the-art gym and rooftop pool and bar. The club features a screening room, a Cecconi''s Northern Italian restaurant, our Japanese restaurant Nori with cabaret performances, plus daily music and event programming. In addition, we have 45 bedrooms housed within the original Grade-II listed Helios building.
The Role...
As Club Manager at Soho House, you are an ambassador for the brand with a detailed knowledge of the Soho House Group and its concept including all menus and food and beverage offerings. Demonstrating a professional approach towards our managers, employees and Members, you are responsible for the day-to-day management of the club, any associated events in the club and including the member and guest experience.
Main Duties...Be visible on the floor and engaging with the members gaining feedback and noting any comments through the reporting channels and directly to the kitchen and front of house teamEnsuring that members and guests have a great experience and resolving any issues before they departOrdering and purchasing of products for the ClubManage and operate the POS system and ensure all items are updated as necessaryContact person for all staff for any requests and problems and being responsible and pro-active in problem solvingTo ensure that the club team is appropriately groomed and wearing the correct uniform in accordance with site and company standardsEnsure the menus are updated monthly and are correct at time of printing, adhere to GM''s deadlines for menu printingCoordinate tasks and work with other departments to ensure that the department runs efficientlyPrint, organize, and separate various necessary documents, summarize relevant information, and distribute information to appropriate employeesEnsure employee compliance with company standards and policies and external regulationsEnsure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the jobAssign and ensure work tasks are completed on time and that they meet appropriate quality standardsMaintain the highest level of appearance at all timesBe physically fit and able to safely and repeatedly lift, bend, twist and be able to stand/walk for long periods of timePrepare and monitor rotas for the club staff and reduce unnecessary overtime - work efficiently
What we are looking for...Up to 3-5 years'' experience in a busy hospitality venue within a Senior Management capacityInnovator and influencer with previous experience managing FandB operationsExcellent interpersonal skills and ability to build relationships (internal and external)Strong attention to detailsExcellent customer serviceFluent in EnglishOrganised and reliableAbility to work and maximize relationships within a diverse teamComputer literacy within Opera, Micros and Adaco advantageousFull understanding of local authority requirementsPersonal license holderSIA knowledge, understanding and experience
White City House Opening Hours:
Mon - Weds - 7am - 12am
Thursday - 7am - 2am
Friday - 7am - 3am
Saturday - 8am - 3am
Sunday - 8am - 12am
*subject to change
Nearest Station (W12 7FR):
White City, Wood Lane, Shepherd''s Bush, Shepherd''s Bush ..... full job details .....