Cloud and Infrastructure Admin

Cloud and Infrastructure Administrator - NorthumberlandHybrid working 3 days onsiteEssential - Full driving License and access to own vehicleSalary Up to £39,000Cloud Infrastructure Administrator needed in Northhumberland for a prominent client. The role reports to the Cloud and Infrastructure Manager, delivering customer-focused maintenance and support services, resolving incidents promptly within SLAs, ensuring system availability, and providing technical guidance for trust projects.Key skills and responsibilities,Manage call workflows to guarantee consistent achievement of SLA targets by the team. Experience using network monitoring tools such as LogicMonitor or SolarWindsHands-on experience with physical server maintenance and supportExperience with patch management solutions including Azure Update Manager and Azure ARCGood understanding of LAN technologiesPlan and coordinate server upgrades, ensuring seamless integration into the existing infrastructureSupport the installation and configuration of new servers in collaboration with third-party suppliersAssist with the implementation of new network links alongside suppliers and project stakeholderManage the installation and upgrade of LAN/WAN network connectivity across multiple sitesStrong knowledge of Microsoft Office applicationsExperience working with advanced ITIL processes and best practicesExperience using ITSM tools and managing ITSM processesExcellent communication skills with the ability to engage effectively ..... full job details .....