Clinical Services Manager

Clinical Services Manager - 75-80k depending on experience We are seeking an experienced Clinical Services Manager to drive clinical excellence, governance and quality assurance across our Abbot Nursing Home in Harlow, Essex. Reporting to the Home Manager, this fully supernumerary role will focus on auditing, regulatory compliance, quality improvement and developing the three Service Managers responsible for individual floors, to deliver safe, person-centred care and improved outcomes for residents. Location: Harlow, Essex Hours: 8am - 5pm, Monday - Friday Salary: 75-80k depending on experience About the Clinical Services Manager role: Lead clinical governance, auditing and quality assurance across the home. Hold Service Managers accountable for their allocated floors, including care delivery, resident experience, mealtimes, personal choice and environmental standards. Oversee audits covering medication, wound care, falls, infection control, nutrition, hydration, care plans and documentation. Analyse trends, risks and incidents, implementing measurable improvement plans and embedding lessons learned. Ensure compliance with CQC standards, statutory requirements and company policies. Lead, supervise, mentor and performance-manage Service Managers, strengthening clinical leadership and accountability. Promote person-centred dementia and nursing care, meaningful engagement, emotional support and positive resident outcomes. Lead safeguarding and clinical investigations, with ..... full job details .....