Clinical Director

As an experienced veterinary surgeon and leader, you will be responsible for the delivery of overall clinic performance, encompassing clinical, financial, and people management aspects. You understand and are passionate about the aims and model of Creature Comforts, promoting these values to your team and clients. You will have autonomy to lead the clinic, supported and guided by Creature Comforts leadership. Your role includes line managing, supporting, and developing the vet team, the nursing director, and the practice director.Job requirementsClinical Excellence: Ensure the highest standards of clinical care through effective leadership and team engagement.Business Performance: Drive membership and client acquisition, oversee clinic strategy, manage budgets, and financial delivery.Leadership: Lead the practice and veterinary team, including Practice Director, Nursing Director, and vet team.Wellbeing: Advocate for wellbeing within the team and the veterinary industry.Job responsibilitiesMain purpose and goalsLead clinical delivery, spending approximately 80% of your time clinically.Support team members to work to their maximum qualification levels.Ensure excellent teamwork and clinical governance, including audits and performance improvements.Lead education and CPD initiatives, promoting evidence-based medicine.Identify new clinical opportunities.Business PerformanceFocus on membership growth and client satisfaction, working with relevant teams to achieve targets.Clinic strategy and critical areasImplement health and safety policies, contribute to marketing, and ensure excellent client communication and complaint management.Financial managementUnderstand and influence the PandL, KPIs, and pricing to drive financial performance and achieve break-even as a startup.Leadership of practice and teamLead by example, support and develop the clinical team, and oversee education and quality standards.Direct managementManage Practice Director and Nursing Director, conduct regular performance reviews, and ensure effective communication.WellbeingPromote a culture of respect and inclusion, early issue detection, and mental health support.AdvocacySupport the development of Creature Comforts, promote its ethos within the industry, and engage in community events.Job benefitsWork in a beautiful clinic with a skilled team, part of a people-first culture.25 days annual leave plus your birthday off, pension scheme, and social ..... full job details .....