Clinical Customer Service Advisor

Clinical Customer Service AdvisorAre you passionate about making a difference in healthcare and enjoy building strong customer relationships? This is your chance to join a cutting-edge company as a Clinical Customer Service Advisor, where your skills and dedication will truly impact lives. You will play a vital role supporting clients and ensuring smooth communication with orders, all within a supportive and forward-thinking environment.Clinical Customer Service Advisor ResponsibilitiesThis position will involve, but will be limited to: Acting as the primary contact for customers, providing expert support and guidance to ensure their needs are met efficiently and professionally.Managing customer enquiries promptly, accurately, and with a proactive approach, helping to build trust and loyalty.Coordinating orders and liaising with laboratories to track testing progress, supporting the overall operational flow.Maintaining detailed records using Excel and other systems, ensuring data accuracy and compliance with quality standards.Assisting with the onboarding of new clients and providing ongoing support to foster long-term relationships.Collaborating with internal teams to ensure customer satisfaction and continuous service improvements.Supporting the implementation and optimisation of order management systems to streamline processes. Clinical Customer Service Advisor Rewards A competitive salary up to £32,(Apply online only), with eligibility for an annual target bonus.25 days ..... full job details .....