Client Support Specialist

Client Support Specialist Job in Christchurch Our client is a leading ecommerce solutions business who now have an exciting opportunity for a diverse and dynamic Client Support Specialist to provide a frontline telephone, online and administration support to our portfolio of clients. This is an exciting time for the business as it continues to grow at pace and will be a rewarding and varied role for the successful applicant. The Client Support Specialist role is a pivotal position within the organisation as they will ensure the core requirements of day-to-day client administration, maintenance and finance requirements are completed quickly, efficiently and to a very high standard. The Client Support Specialist will develop and maintain excellent partnership relationships. Salary and Benefits: A salary of up to £30,000 per annum DOE Monthly payment intervals 40 hours per week, working Monday to Friday 8:30 to 17:30 Birthday off Westfield Health Cash Plan Pension contribution Health cash plan 20 days annual leave plus bank holidays, increasing with length of service Company social events Free parking Duties and Responsibilities as a Client Support Specialist: Being a first point of contact for client queries. Taking ownership of client queries and seeing them through to resolution. Managing courier queries, including late deliveries, missing parcels and collections. Supporting clients with queries relating to backorders, shipping, booking in and held orders. Working closely ..... full job details .....