Client Support Manager

Client Support Manager

Are you the right candidate for this opportunity Make sure to read the full description below.Salary circa £30k FTE dependent on skills and experienceWetherby, LS22 (free parking) – office-basedFull/Part time hours considered - Permanent – 4-5 days per weekAbout usMoulds Accountants is a trusted accountancy and business advisory firm in Wetherby, supporting businesses since 1997. We provide expert advice for clients looking for accounts, bookkeeping, tax, payroll, and financial guidance to help clients improve cash flow and profitability.Role and Responsibilities but not limited to:-The role is to provide high-quality administrative, operational, and client service support to ensure the smooth running of the accounts function. The role supports both client-facing tasks and internal practice processes (such as workflow coordination).Key responsibilities include:Booking in year-end accounts ready for the accounts team to work on. Liaise with clients over information required, proactively chasing up missing information.Preparing letters and dividend vouchers and minutes to send to clients when the accounts are agreedMonitoring accounts filing deadlines and working with the accounts team to ensure all year end accounts and corporation tax returns are filed on time.Liaising with clients over payroll information, chasing up missing wages information and dealing with client queries.Liaising with clients over bookkeeping information, chasing missing information as required, and dealing with queries or directing them to the relevant personPreparing self assessment tax return folders using approved systems guidance so the work is ready to start by the accounts teamMaintain internal trackers to monitor deadlines and deliverablesAssist with ad hoc client queries via email, phone, or in person ensuring an excellent service is delivered to clientsAssist in the company’s marketing effortsWork proactively with the wider teamKey skillsMust be organised and proactiveMust have excellent verbal and written communication skills and be happy talking to clientsSome bookkeeping and payroll knowledge would be advantageousMust be able to use Outlook, Excel, WordIf you are passionate about working with a busy team on a variety of clients and possess the necessary skills to excel in this role, we encourage you to ..... full job details .....