Client Support Executive - EMEA

Your roleWhat you''ll be doingWhat We NeedCorpay is currently looking to hire a Client Support Executive - EMEA within our Corpay Cross Border division. This position falls under our Corporate Payments line of business, located in London, UK. In this role, as a Client Support Executive, you will act as a middle desk between Clients, Front of House and back-office departments, along with various other stakeholders and departments within Corpay. You will ensure clients receive exceptional support and service, acting as a point of expertise within the business. This is a pivotal role that requires you to be accurate, analytical, collaborative, professional, resilient and tenacious. In this role, you will be reporting to the Head of Client Support.How We WorkAs a Client Support Executive, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:Assigned workspace in office and home office setupCompany-issued equipmentFormal, hands-on trainingRole ResponsibilitiesThe responsibilities of the role will include:Collaborate with various internal teams, such as sales, operations, and compliance, to ensure smooth client experience for the settling of trades and problem resolution.Educate Corpay clients on processes where appropriate, to reduce future dependency and contact.Support efficient cash flow through the timely collection of outstanding receivables (Trades, deposits and Losses)Monitor, chase, and report on outstanding trades ..... full job details .....