Client Support Adviser (Fast Protection Team)

£26,450 basic salary + 8% bonus + great team culture! Looking for a fast-paced role where you can make a real impact behind the scenes? We re one of the UK s leading Life Insurance Brokers, and we re growing our Fast Protection Team (Client Support). This is a detail-driven, admin-focused role where you ll manage client journeys end-to-end, helping move families from unprotected to protected. It s busy, rewarding, and perfect for someone who thrives on organisation, ownership and getting things done. We ve featured in the Sunday Times Best Companies to Work For list and built an excellent reputation on Trustpilot! Don''t just take our word for it, go ahead, check us out! What you ll be doing: Managing client journeys from start to finish with accuracy and care Proactively progressing cases to keep everything moving Handling inbound calls and supporting clients when they need it most Communicating clearly with clients and advisers Managing sensitive conversations with professionalism and empathy Keeping systems updated and everything on track We re looking for: Strong attention to detail and solid admin skills Someone highly organised who can manage multiple cases at once A confident communicator with a positive attitude Resilience and the ability to handle challenging conversations A proactive mindset someone who takes ownership and solves problems What s in it for you? £26,450 basic salary 8% bonus based on personal and company performance Industry-leading training and ..... full job details .....