https://jobs.co.uk/job/client-success-manager-hireful--39bbaa10-0d27-4f7a-885d-cae56885c0b9 RSS feed for Client Success Manager at hireful. en-gb Wed, 30 Sep 2026 15:55:39 GMT https://jobs.co.uk/job/client-success-manager-hireful--39bbaa10-0d27-4f7a-885d-cae56885c0b9 https://jobs.co.uk/job/client-success-manager-hireful--39bbaa10-0d27-4f7a-885d-cae56885c0b9 Wed, 30 Sep 2026 11:54:05 GMT Location: London | Salary: 45000.00-45000.00 Annual | Type: Permanent | You know the feeling. When a critical account hits turbulence, you re the one who fixes the engine. You spotted the booking bottleneck before it hit the floor, turned a shaky SLA around before QBRs, and built the servicing model that made the client stay.You ve been doing the heavy lifting behind the scenes. Now, come and lead it properly. You ve been delivering the customer promise for years. Time for you to own the operation.This growing TMC are building an operational delivery function around their most strategic, complex corporate accounts. This is a hybrid role, with a day or two per week at your local office: either Liss in Hampshire or Kew in West London. Salary circa £50,000 basic + bonus.Reporting directly to the Operations Director, you won t just manage tickets, you ll design the service architecture and own the operational environment that makes complex programmes run brilliantly. What you will be doing Build and govern bespoke, resilient servicing models for the enterprise customer portfolio. Turn operational MI, CSAT, and workflow data into root-cause fixes, stopping service failures before they hit the client. Stand as the senior operational escalation point when hig... Permanent