https://jobs.co.uk/job/client-services-team-lead-pin-point-recruitment--daddbfeb-4ecb-4c9c-a2c6-a4d8621a0bc8 RSS feed for Client Services Team Lead at Pin Point Recruitment. en-gb Tue, 25 Aug 2026 17:06:20 GMT https://jobs.co.uk/job/client-services-team-lead-pin-point-recruitment--daddbfeb-4ecb-4c9c-a2c6-a4d8621a0bc8 https://jobs.co.uk/job/client-services-team-lead-pin-point-recruitment--daddbfeb-4ecb-4c9c-a2c6-a4d8621a0bc8 Tue, 25 Aug 2026 11:55:02 GMT Location: Killingworth | Salary: 40000.00-40000.00 Annual | Type: Permanent | Client Services Team Lead North Tyneside Permanent staff position Office-based £40,000 - £45,000 per annum A leading print and packaging business is looking to recruit an experienced Client Services Team Lead to head up the client services function, ensuring high-quality support for key client accounts. The role focuses on supervising day-to-day team activities, coaching colleagues to follow standardised processes, resolving customer queries and complaints efficiently, and collaborating with internal teams to deliver smooth end-to-end workflow across Estimating, Job Creation, Planning, Production, Finance and Commercial. What You ll Be Doing Leading the customer service team in day-to-day activities, ensuring work is delivered accurately and on time. Taking the lead on select key client accounts Mentor and develop team members to follow procedures, develop skills, and maintain first class standards. Provide support on technical queries and process questions Accurately and efficiently handling any client complaints and related finance queries Promoting inter-department collaboration to ensure smooth end-to-end workflow What You ll Bring to the Team Proven experience in a custom... Permanent