Client Services Manager

Client Services Manager

Location - Huddersfield - Hybrid

Monday to Friday - 9.00am - 5.30pm

Salary - DOE - up to -40,000 Per Annum

About the Role

We''re looking for a commercially minded Client Services Manager to join a growing team, managing a portfolio of high-profile clients across multiple sectors.

You''ll take ownership of client onboarding, delivery, and ongoing account management, ensuring an exceptional level of service while identifying opportunities to grow revenue and strengthen long-term partnerships.

This is a highly visible role where you''ll act as a key point of contact, working closely with both clients and internal teams to deliver results, drive engagement, and secure renewals.

Key Responsibilities

• Manage and develop key client relationships, ensuring a consistently high level of service
• Oversee onboarding, campaign delivery, and ongoing account performance
• Act as the main point of contact for clients, handling requests and coordinating delivery with internal teams
• Analyse performance data to identify trends, insights, and growth opportunities
• Lead client meetings and presentations, sharing updates on performance, products, and market insights
• Work collaboratively across marketing, technical, and operational teams
• Support new business activity by contributing to pitches and client opportunities
• Develop and implement account growth and retention strategies
• Ensure all contractual obligations and service standards are consistently met
• Represent the business at industry events and client meetings

What We''re Looking For

• Proven experience in a client services, account management, or customer success role
• Strong communication skills with the ability to engage confidently with senior stakeholders
• Commercial awareness with a focus on growth, retention, and client satisfaction
• Analytical mindset with the ability to interpret data and provide actionable insights
• Highly organised, proactive, and able to manage multiple priorities
• Confident using tools such as Excel and PowerPoint
• Ability to thrive in a fast-paced, client-focused environment

Desirable Skills

• Experience working with large or enterprise-level clients
• Knowledge of marketing, data, or digital service delivery
• Strategic thinking with a creative approach to problem-solving

Contact Me Directly on - (url removed) for a confidential chat, TODAY!!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.