Client Services Manager

Client Services Manager-Manchester (Hybrid - 2 days in the office) - 33,000 - 36,000 per annum We''re working with a fast-growing and innovative digital agency who are seeking a Client Services Manager to join their Manchester team. This is a fantastic opportunity for an experienced account manager with a background in digital marketing to take ownership of a diverse portfolio of clients and play a pivotal role in shaping campaigns across SEO, PPC, Paid Social, and Digital PR.The successful candidate will be client-focused, commercially aware, and passionate about delivering outstanding results.Key ResponsibilitiesClient Management: Lead and nurture a portfolio of clients across multiple service areas.Campaign Delivery: Liaise with internal delivery teams, providing clear briefs to ensure client needs are met.Strategy and Planning: Convert client marketing plans into targeted campaigns with measurable outcomes.Growth and Development: Identify upsell and cross-sell opportunities, forecasting growth potential.Relationship Building: Develop a deep understanding of each client''s business, brand, and sector.Collaboration: Work closely with colleagues across departments on multi-channel campaigns.Reporting: Provide clear, detailed monthly reports and regular performance updates.Innovation: Contribute fresh ideas to keep the agency at the forefront of digital marketing trends.Sales and Targets: Deliver against agreed upsell/cross-sell targets.Accountability: Take ownership of ..... full job details .....