Client Services Director

About the Role: As Client Services Director, you''ll lead and develop our Client Services team to deliver exceptional service and build strong, long-lasting client relationships. You''ll work closely with senior stakeholders to ensure high-quality work is delivered on brief and on budget, while also helping to identify and grow new business opportunities. This role plays a key part in driving team performance, nurturing talent, and ensuring our clients receive a consistently outstanding experience. Shifts: 9:00am - 5:30pm, Monday to Friday (three days in office) (Occasional early starts, late finishes, and client travel may be required) Benefits: Generous Holidays starting from 33 days per annum Birthday leave (post-probation) Tax Free EOT Bonus Group Life Assurance Social events organised by our Social Committee Optional private medical insurance after 1 year Long service awards every 5 years Employee of the Quarter programme Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays Referral programme Pirkx benefits from day one Auto-enrolment pension (3% employer contribution after 3 months) Key Responsibilities: Lead, inspire, and develop the Client Services team to deliver outstanding customer service Build and maintain strong senior-level client relationships and key accounts Oversee delivery of high-quality work that meets client briefs, budgets, and timelines Drive best practice across client servicing and continuously ..... full job details .....