Client Services Coordinator

Client Services & Business Support Coordinator
Needham Market
Up to -35,000 depending on experience

Join a dynamic, growing company where no two days are the same!

Are you personable, proactive, and highly organized? Do you thrive in a fast-paced, client-focused environment? We''re looking for a Client Services & Business Support Coordinator to be the glue that keeps our client relationships strong and our operations running smoothly.

Key Responsibilities:
Client Engagement & Business Development

• Follow up on warm leads and book appointments for senior team members
• Represent the company at events and meetings (non-technical capacity)
• Prepare client-facing materials and ensure follow-up on meeting actions
• Assist with proposals, presentations, and documentation

Service & Office Management

• Manage office operations (supplies, vendors, travel bookings, etc.)
• Keep the office professional and visitor-ready
• Act as point of contact for internal and external service providers

Administrative & Team Support

• Maintain CRM with up-to-date client data
• Assist with reporting and business development tracking
• Help plan marketing campaigns and client communications
• Provide general admin support to leadership

What We''re Looking For:

• Experience in client service, admin, or business support roles
• A confident, friendly communicator - in person and on the phone
• Highly organized with a sharp eye for detail
• Proficient with Microsoft Office and CRM systems
• Comfortable working independently and in a team

Bonus Skills:

• Experience representing a company at events
• Familiarity with sales/business development processes
• Exposure to collaboration tools like Teams, Zoom, Trello/Asana
• Positive, can-do attitude

Why Join Us?

• Supportive and friendly team culture
• Varied role with exposure to events, sales, and office operations
• Real opportunity for professional growth and skill development
• Be part of a growing company making an impact