Client Services Assistant

Client Services AssistantByfleet 29,741.40Are you an organised and customer-focused professional who enjoys building relationships and delivering exceptional service? We''re looking for a proactive Client Services Assistant to join a busy and supportive team in Byfleet.This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in providing outstanding support. Working Monday to Friday, this role also includes occasional Saturday morning home working on a rota basis once training has been completed.The RoleAs a Client Services Assistant, you''ll play a key role in ensuring clients receive a first-class experience. You''ll be the go-to person for enquiries, provide administrative support, and help keep day-to-day operations running smoothly.Key Responsibilities:Acting as a primary point of contact for clients, delivering professional and friendly support.Responding to enquiries and resolving issues efficiently and effectively.Maintaining accurate records and updating internal systems.Supporting a range of administrative tasks, including correspondence and document preparation.Communicating confidently and professionally via telephone and email.Working closely with colleagues to ensure a seamless client experience.Identifying opportunities to improve processes and enhance service delivery.About You:An excellent communicator with strong interpersonal skills.Highly organised and able to manage multiple priorities ..... full job details .....