Client Services and Operations Team Manager

Client Services and Operations Team Manager Woking, Surrey £40,000 per annum Full Time Office BasedAre you someone who thrives in a fast-paced environment where organisation, customer service and keeping people on track comes naturally to you?We are working with a growing and highly service-focused business in Woking that is looking to appoint a Client Services and Operations Team Manager to support the day-to-day running of their busy office operation.This is a hands-on role where no two days are the same. You''ll oversee a small office-based team, manage workflow and priorities, support customer enquiries, monitor allocations and help ensure the business continues to deliver a first-class service to its clients.The role works closely alongside one of the Managing Directors, making this a fantastic opportunity for someone who enjoys responsibility, teamwork and becoming a trusted part of a growing business.The RoleYou''ll play a key role in ensuring the office runs smoothly day to day, keeping both the team and workflow organised while maintaining high standards of customer care and communication.Responsibilities will include:Overseeing and coordinating the daily workflow of a small office teamDelegating and prioritising tasks throughout the dayEnsuring customer enquiries are responded to promptly and professionallyMonitoring team progress, workload and service standardsSupporting the allocation of cleaners to new and existing clientsFollowing up with clients to ensure ..... full job details .....