Client Services Analyst

Client Services Analyst About us MiFinity is a fast-growing fintech company offering simple, secure and cost-effective payment solutions for businesses, merchants and customers around the world. With over 20 years of experience in online payments, we''ve built a trusted global payments platform supported by a strong network of financial and banking partners. Our core product, the MiFinity eWallet, helps customers send, receive and manage money internationally through a wide range of local payment options. As we continue to grow, we''re building teams who are curious, supportive and ready to make an impact. We offer a collaborative and inclusive workplace with the energy of a start-up, where people are encouraged to learn, share ideas and take ownership. This role will be based in our Belfast office. About the role We''re looking for a Client Services Analyst to join our Client Services team in Belfast. This is a great opportunity for someone who enjoys helping people, solving problems and working in a busy customer support environment. You''ll be part of a small, friendly and high-performing team, supporting customers and working closely with colleagues across the business. You''ll handle a range of customer queries, review information, support reporting, and help ensure our customers receive a clear, helpful, and professional service. Full training will be provided, so you''ll have the support you need to build your knowledge of MiFinity, our products and our ..... full job details .....