https://jobs.co.uk/job/client-services-advisor-james-frank-associates--f9e34f22-0f40-4a5a-938e-7dd75bc80ac3 RSS feed for Client Services Advisor at James Frank Associates. en-gb Thu, 21 May 2026 21:23:27 GMT https://jobs.co.uk/job/client-services-advisor-james-frank-associates--f9e34f22-0f40-4a5a-938e-7dd75bc80ac3 https://jobs.co.uk/job/client-services-advisor-james-frank-associates--f9e34f22-0f40-4a5a-938e-7dd75bc80ac3 Mon, 18 May 2026 23:00:00 GMT Location: West Malling | Salary: £27500/annum | Type: Permanent | Our client, a leading business in the Financial Services industry is seeking a Client Services Advisor to join their team on a full-time, permanent basis. Due to an exciting period of growth our client is looking for a customer-focused individual to join their team where you will be liaising with existing customers, discussing their current situations whilst outlining the best and most suitable products moving forward. This is the ideal opportunity for someone with previous customer service experience either from a Retail or office background, ideally from a Financial Services background or similar. This would also be the ideal role for someone with a background in Sales or a role where you’re used to liaising with customers on a regular basis.   Key Responsibilities – Answering inbound and making outbound calls to clients Dealing with enquiries via email and acting as the first point of contact for queries Act as the first point of contact for any customers with any product-related queries whilst liaising with other departments within the business   Updating and taking notes in internal systems and databases Taking payments over the phone from customers Liaise with... Permanent